"It is my privilege and duty to care for people who come to see me ---- as patients. There is a respect involved with that term which is absent from the term consumer, and which is important in maintaining the dignity of the individual."
"Die Privatisierung von Kliniken hat nicht zu Kostensenkungen geführt; bei den Krankenhäusern stiegen die Ausgaben mit 2,5 Prozent sogar überdurchschnittlich."