"No human being is boring. If we feel bored, one of two things is happening - either the patient is avoiding what's really bothering him, and the words are a cover, or the patient is talking about an issue that we haven't resolved for our self, and boredom is our defense."
"Primary care is dying in this country, largely because the the government which sets both the amount that doctors are reimbursed for their time as well as pattern by which private insurance reimburses, has decided that cognitive skills are less valuable than throwing a lot of procedures at the patient."
"Es geht darum, dass wir heute eine politisch gewollte Deprofessionalisierung und damit eine Entwertung des Arztberufs erleben, weil ein Arzt, der sich auf seinen Professionsstatus beruft und damit Freiheit im Denken und Behandeln reklamiert, schwieriger zu managen ist."